I had such a great experience with scheduling solutions. My doctor sent over an order and the same day they were able to reach out to me to get me scheduled for my appointment. They were quick and simple and even made sure that I stayed within my insurance network. They are very pleasant to speak to on the phone and very curteous. I will definitely use them again in the future to schedule my appointments!
Absolutely the worst and I mean worst scheduler in the Salt Lake Valley! I have had multiple referrals from different doctors through these clowns and Scheduling Solutions literally never follows up. Not in a week, two weeks, five weeks, never... Evern when you call and leave them messages.
They even failed to schedule an important brain scan for me with the U of U to check for brain damage. And they scheduled the appointment on my end and never let the hospital know. So with a 5 month waiting list, I showed up for my supposed appointment (which was an all day appointment mind you) and the nurses came out and informed me that Scheduling Solutions never calendared it with them. So they sent me home and even with the mistake on their end, I had to wait 2 more months to be seen!
Good thing I didn't have brain cancer, I would have been dead! These people are so unprofessional and downright awful at what they do, I honestly wish the doctors and hospitals would stop using them. People are dying from their lack of follow up.
I was told they'd be in touch with me "soon"...and now 3 weeks later I have heard from no one. I've called twice in the last 3 days...never get a live person. I've left voicemail messages both times and haven't heard from a soul. They promise "SIMPLE, QUICK and FREE". Well, so far I haven't been billed, so I guess they are 1 for 3 because they are neither quick nor simple.
Unresponsive!
Scheduling Solutions is a US Point Of Interest based in West Jordan, Utah. Scheduling Solutions is located at 7478 Campus View Dr, West Jordan, UT 84084, USA.
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