There is not an option for negative stars, so 1 star will have to suffice. I took my son in and told the stylist what I wanted. Ran to go grab an item from the walmart this location is in. My son text me 10 minutes later and said he was done. I see my son and his hair is not any shorter, but HORRID looking. I had asked for a lot shorter. I was then told that the stylist I gave instructions to was not the one who cut it and the instructions were never transferred to the other stylist. I asked them if we could just go a little shorter please. I was informed that I would have to PAY FOR ANOTHER HAIRCUT. What do you mean pay for another cut. I asked to talk to a manager. The manager said the same thing. Not only was it not short enough, it was HORRIBLY UNEVEN. They will not fix it because it is their judgement on whether a cut is good or not. My son worked hard to save up money for the Homecoming Dance and to look nice and now i have to pay for another haircut. DO NOT GO TO THIS SALON!!!!!
Got a coupon so went into the landing yesterday she was blunt said she had appointment at 330 and couldn't do my hair it was 10 to 3. Just a trim. Went back today and she said the same. I asked if she was the only one she said yes. I walked out and got a great haircut from great vlops. If you are gonna run a proposition and say walk in only then that's how it should be. Either need more stylists or shut down.
Smartstyle Hair Salon is a US Hair Care Studio based in West Jordan, Utah. Smartstyle Hair Salon is located at 7671 S 3800 W Ste 104, West Jordan, UT 84084, USA.
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